Terms and Conditions

In choosing to rent our product, you agree to the following terms and conditions:

Payments: We offer 2 payment options: Payment in full upfront, or split into installments using Venmo, PayPal, or Intuit Invoicing provided by VGF.

Disclaimer: In choosing to rent our floral arrangements, you understand that although some of these flowers may accurately mimic real flowers, and are named after real flowers, and therefore only resemble the real flower after which they are named, or to which they refer.

Any balance due must be paid in full at least 30 days prior to the wedding/event. If the balance payment is not submitted by this deadline, flowers and decor will not be ordered, and this contract will be terminated at Von Galt Flowers' discretion. 

Any requests for additions to the product, received fewer than 30 days prior to the wedding/event, will be accepted up to 7 days prior to the wedding/event and must be paid for in full within 24 hours of our receipt of your request. No guarantee is given that the same flowers will be available, and pricing will be determined on the basis of the products that are available within the timeframe. Color and style will be matched as closely as possible.

At the time of the initial payment, adjustments can still be made to the invoice. Large additions and subtractions are accepted up until the balance is paid in full. Von Galt Flowers requires a guaranteed minimum payment of 50% of the original proposal, regardless of any subtractions made. 100% payment on the invoice is required before the event begins for pickup of products.

The rental price for each floral item pertains to 1 location only. Set-up and assembly is completed by the renter of the wedding altars. An ample 48 hours is given for wedding party to setup the wedding backdrops and altars the day before the wedding,

It is the customer's responsibility to check with their venue to confirm whether the desired rental item(s) will fit in the desired area or position. It is also the customer's responsibility to drop off all rented wedding altars and backdrops within the 48 hours timeframe.

Product Handling:

No rental items may be left outdoors overnight, including the arbors, arches, floral pillars, aisle flowers, urns, flower walls, or backdrops of any kind, as well as any individual floral arrangements.

Rental items cannot be left out in the rain, as damage WILL result. If there is rain coming and the arch is outdoors, you must setup indoors and then bring 

No one (not even a professional event florist) is allowed to modify our rentals in ANY way. This includes removing flowers or foliage from our rentals, and/or adding flowers or foliage, or any other decorative elements. Our rentals are offered as is. ONLY the Von Galt Flowers team is permitted to modify the rentals.

Damages:

In the event that any of the arches, pillars, aisle flowers, urns, centerpieces, or other rentals (e.g. flower walls) have:

a) been knocked over to the ground

b) become broken, or

c) have been visibly tampered with (including having flowers removed or added)

...then the client will be charged to the $300 deposit.

The customer is responsible for the rented items from time of pick-up to time of drop-off. Client assumes entire risk of loss, regardless of cause. If the rented items are lost, stolen, or damaged, the client will pay all costs of replacement or repair. These replacement/repair costs will be solely determined by Von Galt Flowers.

The customer is responsible for notifying all their vendors that the floral arrangements are rentals. This includes the venue staff and anyone else in charge of moving tables or chairs, or otherwise helping with setup (including family and friends).

Cancellations: 

We require 30 days' notice of the customer's intent to cancel the rental agreement; otherwise no monies whatsoever will be refunded. In the event of a war, fire, tragedy, pandemic, natural disaster, or other emergencies within 30 days of your wedding/event, we will move the retainer free of charge to another date, provided that the rescheduled date is no more than one calendar year past the original event date.

Our Right to Cancel:

Von Galt Flowers reserves the right to cancel this contract if at any time Von Galt Flowers feels that our obligations cannot be met. Von Galt Flowers will credit the amount paid, minus any actual costs incurred up to the point at which Von Galt Flowers informs the customer of the contract termination.